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How to Plan Your Small Business Website Effectively

Posted by Andy - Thursday, May 27, 2010

How to Plan Your Small Business Website Effectively

Companies of all sizes can benefit by having a presence online. If you want to develop a small business website there are two things you should consider from the start.




Photo by @boetter

First let's clarify what I mean by a small business website. I'm referring to a website that belongs to a small business rather than a small website used for the purpose of business. With this in mind, and before you set of in search of the recipe for small business website success, let's look at how small business websites can be planned more effectively by focusing on two key areas from the outset.


Identify the Main Purpose of Your Small Business Website

The first task for any small business owner considering a company website should be to identify the intended purpose of the site. This might sound obvious, but warrants careful consideration because the overall design of any website needs to be geared towards achieving specific aims and objectives.

All too often you see small business websites that look good, have all the bells and whistles, but fail miserably when it comes to serving their purpose within the overall business strategy of a company. This is often because they haven't been designed with the main purpose of the site in mind.

You might plan to use your website to sell products or services, provide information for existing customers, build credibility for your organisation, or maybe you just want to raise the profile of your existing business to attract more offline inquiries.

By establishing the main aim and objectives of your small business website and planning your site with these objectives in mind you can increase the chance of producing results that help to drive your business forward.


Identify Which Market Group Your Business Website is Targeting

In the same way that you need to identify the main purpose of your small business website, you also need to identify the group or groups of people that you plan to attract. Consider how important each group will be in relation to achieving your goals and think about what their expectations of using your site will be.

The internet is a key marketplace for niche market goods and services, small business web design should aim to meet the needs of the market being targeted.  This means profiling your target market to gain a clear understanding of the content, services and functionality that you'll need in order to create a good user experience.

Small business websites can be much more than just a platform for promotion and sales, they can help you build and improve relationships with existing customers and enhance the service that you already provide, so take time to research your market and the demographic of your target audience.


Things to Do

If you stop to think about the list of benefits your company could enjoy by having a successful website, it becomes clear that it is worth doing your homework before you start the search for a company that provides web design for small businesses.

Establish the main aim of your site, make a list of objectives that will help you achieve this aim and research your market thoroughly so that you can identify the groups of people most likely to be attracted to your small business website.

Check that there is a demand for your product or service, make use of resources such as your local chamber of commerce, identify how you can reach your target market, compile a detailed list of demographic and economic data and study how your competitors make use of their websites.

Establishing the clear purpose of your small business website and identifying your target market before approaching a web design company will help you to negotiate a small business web design package that is cost effective and geared towards helping you achieve your objectives.

The web design service that you choose should be able to use the results of your research to help them design a small business website capable of attracting and engaging people who are likely to want your product(s) or service(s).


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